Privacy Policy

This Privacy Policy governs the manner in which Northern Pointe Distribution Ltd. (Dream Duffel Canada) collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.dreamduffel.ca website ("Site"). This privacy policy applies to the Site and all products and services offered by Northern Pointe Distribution Ltd. (Dream Duffel Canada)

Terms Of Use

By using this Site, Users signify acceptance of this policy and Terms & Conditions. If a User do not agree to this policy, he or she is advised not to use the Site. Continued use of the Site following the posting of changes to this policy will be deemed as acceptance of those changes.

Changes To This Privacy Policy

Northern Pointe Distribution Ltd. (Dream Duffel Canada) has the discretion to update this privacy policy at any time. When changes are made, an updated date is noted at the bottom of this page. Users are encouraged to frequently check this page to stay informed about how Northern Pointe Distribution Ltd. (Dream Duffel Canada) is helping to protect the personal information collected. By using this Site, Users acknowledge and agree that it is a personal responsibility to review this privacy policy periodically and become aware of modifications.

Personal Identification Information

Northern Pointe Distribution Ltd. (Dream Duffel Canada) may collect personal identification information from a User in a variety of ways, including, but not limited to, when Users visit the site, register and account with the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and/or in connection with other activities, services, features, or resources made available. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.

Users may, however, visit our Site anonymously.

Northern Pointe Distribution Ltd. (Dream Duffel Canada) will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information 

Northern Pointe Distribution Ltd. (Dream Duffel Canada) may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Site, such as the operating system and the Internet service providers utilized and other similar information.

How Collected Information Is Used

Northern Pointe Distribution Ltd. (Dream Duffel Canada) collects and uses Users personal information for the following purposes:

• To Improve Customer Service
  Collected information helps to more effectively respond to your customer service requests and support needs.
• To Personalize User Experience
  Collected information may be used in the aggregate to understand how Users as a group use the services and resources provided on the Site.
• To Improve the Site
  Northern Pointe Distribution Ltd. (Dream Duffel Canada) continually strives to improve Site offerings based on the information and feedback received.
• To Process Transactions
  Northern Pointe Distribution Ltd. (Dream Duffel Canada) may use the information Users provide when placing an order to provide service to that order. Information is not shared with outside parties except to the extent necessary to provide the service.
• To Administer a Content, Promotion, Survey or Other Site Feature
  To send Users information agreed upon about topics of interest.
• To Send Periodic Emails
  The email address Users provide for order processing, will only be used to send information and updates pertaining to that order. It may also be used to respond to inquiries, and/or other requests or questions. If a User decides to opt-in to the Dream Duffel mailing list, he or she will receive emails that may include company news, updates, sales and promotions, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, unsubscribe instructions are available at the bottom of each email.

 

How Information Is Protected

Northern Pointe Distribution Ltd. (Dream Duffel Canada) adopts appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Site. Sensitive and private data exchange between the Site and Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Controlling Your Personal Information

Users may choose to restrict the collection or use of personal information in the following ways:

• Whenever asked to fill in a form on the website, there will be a box to click to indicate that he or she does not want the information to be used by anybody for direct marketing purposes.
• If Users have previously granted permission for Northern Pointe Distribution Ltd. (Dream Duffel Canada) to use personal information for direct marketing purposes, he or she may change his or her mind at any time by emailing contact@northernpointe.ca

Northern Pointe Distribution Ltd. (Dream Duffel Canada) will not sell, distribute, or lease personal information to third parties unless Users have granted permission or Northern Pointe Distribution Ltd. (Dream Duffel Canada) is required by law to do so. Personal information may be used to send promotional information about third parties which are deemed relatable or interesting to Users.

If a User believes that any information being held is incorrect or incomplete, he or she should write to Northern Pointe Distribution Ltd. (Dream Duffel Canada) at the above address or email at contact@northernpointe.ca as soon as possible. Northern Pointe Distribution Ltd. (Dream Duffel Canada) will promptly correct any information found to be incorrect.

Web Browser Cookies 

A cookie is a small file which asks permission to be placed on a User's computer's hard drive. Once the User agrees, the file is added and the cookie helps analyze web traffic or informs the User when to visit a particular site. Cookies allow web applications to respond to a User as an individual. The web application can tailor its operations to a User's specific needs, likes and dislikes by gathering and remembering information about preferences.

The Site may use "cookies" to enhance User experience. A User's web browser places cookies on his or her hard drive for record-keeping purposes and to, on occasion, track information. A User may choose to set their web browser to refuse cookies, or to alert him or her when cookies are being sent. If he or she does so, note that some parts of the Site may not function properly.

How Cookies Are Used

Overall, cookies help Northern Pointe Distribution Ltd. (Dream Duffel Canada) provide Users with a better website, by enabling it to monitor which pages Users find useful and those which Users do not. Northern Pointe Distribution Ltd. (Dream Duffel Canada) uses traffic log cookies to identify which pages are being used. This helps analyze data about web page traffic and helps improve the Site in order to tailor it to customer needs. This information is only used for statistical analysis purposes. The data is removed from the system once analysis is complete.

A cookie in no way gives Northern Pointe Distribution Ltd. (Dream Duffel Canada) access to a User's computer or any information about said User, other than the data you choose to share. Users can choose to accept or decline cookies. Most web browsers automatically accept cookies, but this can usually be modified in a User's individual browser setting to decline cookies if preferred. However, disabling cookies may prevent Users from taking full advantage of the website.

List Of Cookies Collected

The table below lists the cookies Northern Pointe Distribution Ltd. (Dream Duffel Canada) collects and what information they store.

COOKIE NAME	COOKIE DESCRIPTION
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any Dream Duffel polls you have recently voted in.
POLLN	Information on what Dream Duffel polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.

Links To Other Websites

The Site may contain links to other websites of interest. However, once a User has used these links to leave our site, please note that Northern Pointe Distribution Ltd. (Dream Duffel Canada) does not have any control over that other website. Therefore, Northern Pointe Distribution Ltd. (Dream Duffel Canada) cannot be responsible for the protection and privacy of any information which Users provide whilst visiting such sites. Such sites are not governed by this privacy statement. Always exercise caution and read the privacy statement applicable to the website in question.

Contacting Northern Pointe Distribution Ltd. (Dream Duffel Canada)

If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact Northern Pointe Distribution Ltd. (Dream Duffel Canada) at:

2-885 Main Street East
Milton, ON
L9T 5A7

905-878-0999
1-877-850-0999 (Canada Only)

Email: contact@northernpointe.ca